10 Tips to Develop Better Empathy Maps

Source: Adobe XD

Having a good understanding of the people you design for is essential if you want to build a commercially successful product. While designers have many techniques that help them develop this understanding, there’s one key technique with a lot of advantages called empathy mapping.

As the name suggests, empathy maps help product teams build empathy with their end-users. It gets team members thinking from a user-centered perspective and helps them understand the users needs and wants.

In this article, they’ll define what empathy maps are and share 10 practical tips to help you develop better empathy maps.